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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Adams

March 28, 2025

5  out of  5
rating by James Adams
"Answered all of my questions and was very knowledgeable. Very glad that I resigned with State Farm."
We responded:
"Hello James. We’re honored by your positive feedback! We are happy to know that you decided to return to State Farm and chose our agency to help with your protection. If there is anything else we can do for your insurance needs, just let us know! --John"
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Ryan Borgognone

March 28, 2025

5  out of  5
rating by Ryan Borgognone
"My agent was very helpful and got me the best savings for what I needed."
We responded:
"Ryan, thank you for your words! It is the goal of my agency to offer the best service we can offer and help our clients with their protection package. Thank you again. --John"
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Rose Gaither

March 28, 2025

5  out of  5
rating by Rose Gaither
"Andrew Oviedo has been the Agent assisting me, in obtaining auto & home insurance. If I could give Andrew a 10 STAR rating I would. He is patient, kind and very knowledgeable. Andrew went over both policies, in great detail and answered, all of my questions. Truly outstanding customer service!!! I will be recommending State Farm and Andrew Oviedo, to my friends and family."
We responded:
"Hello Rose, it was nice talking with you last night as Andrew was finalizing your coverages. When he found that he was going to save you approx. $500 a year off your homeowner's, he asked me to double check the numbers. Sure enough, his numbers were correct! I am so pleased to have you as part of my agency and thank you again for the very kind words. --John"
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Caitlin Frankl

March 20, 2025

5  out of  5
rating by Caitlin Frankl
"Speedy and friendly! Highly recommend."
We responded:
"Caitlin, thank you for taking the time to give us a nice review along with your comments. --John"
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Tim Weidenbach

March 14, 2025

5  out of  5
rating by Tim Weidenbach
"Great service, very helpful agency. Andrew went beyond expectations in serving us as new Seattle residents."
We responded:
"Tim, welcome to Seattle and to our agency. Thank you for your kind words about Andrew. It is nice to hear that any of my team is taking care of, and to your words "beyond expectations" for our clients. Don't hesitate letting us know if you need anything. All my best, John"
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David Onerheim

March 14, 2025

5  out of  5
rating by David Onerheim
"Great service and personal attention to my questions. Definitely recommend."
We responded:
"Hello David, thank you for the kind words, We can't always control what happens at the Home Office but we have total control over how we treat you--our client. Thanks again for your faith and trust. Warmly, John"
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mary wilcox

February 28, 2025

5  out of  5
rating by mary wilcox
"Very knowledgeable and helpful!"
We responded:
"Mary, thank you for taking the time to share your thoughts. We are here to help and guide our policyholders through the various aspects of insurance. It is like its own language at time. Warmly, John"
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James August

February 22, 2025

5  out of  5
rating by James August
"We hadn't had our home owner's insurance policy looked at in several years. After all the fires in LA last month, we decided it was time for a review. I dropped into Mr. Schmick's office and, though I did not have an appointment, Lisa greeted me right away and we got to work. I had a LOT of questions and they were all answered. The policy was reviewed and updated in just about 45 minutes. I had the opportunity to meet John Schmick as well, and he was terrific. It's great to know that, in case the worst were to happen and we needed help, John and Lisa are just a little over a mile away."
We responded:
"James, thank you for the kind and thoughtful words. We always enjoy our face-to-face meetings, adds more to the relationship and allows us to truly give you our greatest commodity--our time! Thank you again for taking the time to share and it was wonderful to meet you. --John"
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julie hj007

February 20, 2025

5  out of  5
rating by julie hj007
"I’ve had a great experience with State Farm, thanks to Andrew. He’s been incredibly helpful in guiding me through the different coverage options, making sure I felt informed and comfortable with my choices. The customer service has been excellent, and I feel confident in my coverage. Highly recommend!"
We responded:
"Julie, thank you for taking the time to acknowledge your experience with our agency and in particular with Andrew. The culture of my agency is to educate and ensure that a policyholder feels comfortable with how their protection works. Thank you again for confirming that this was your experience. --John"
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Mena Salib

February 14, 2025

5  out of  5
rating by Mena Salib
"Andrew has been exceptional. Really cannot say enough good things. Straightforward, no automated system, kind, professional, thorough. For me, just exceptional on all accounts."
We responded:
"Thank you so much for your kind words Mena. An agent can be judged by the quality of his team and am pleased to hear that you had a nice experience with us. We can't control many things, like premium, etc. but we can always strive to control how we treat you--our clients. Thank you again for the nice words...I'll pass this on the Andrew. --John"
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Cheryl Horne

January 28, 2025

5  out of  5
rating by Cheryl Horne
"John Schmick-State Farm Insurance and his team are brilliant to work with. They are helpful, responsive and very friendly. Wiith John's knowlege, experience and professionalism I know I can trust John with my insurance needs."
We responded:
"Thank you for your 5-star review Cheryl! Working with you and your husband is always a joy. Thanks again for your faith in us and State Farm."
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Jennifer Winter-Zimmerman

January 24, 2025

5  out of  5
rating by Jennifer Winter-Zimmerman
"Lisa is very kind and responsive. She’s proactive and makes sure that tasks are completed and even helps to accomplish them if you ask her for help. I love this insurance company."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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A Link

January 13, 2025

5  out of  5
rating by A Link
"Switching insurance is a tricky business… but agent Andrew Oviedo went through line by line, AND offered thoughtful insights. I am hopeful this will be my insurance agency for years to come. Thank you Andrew!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stacia Schenk

December 5, 2024

5  out of  5
rating by Stacia Schenk
"They are a helpful and communicative team - good rates year over year, too!"
We responded:
"Stacia, my apologies for just getting to your kind review. It is always heartwarming to hear that what you would hope to get from an insurance provider is exactly what you experienced. We can't control rates but we can control how we treat our clients. Thank you for acknowledging us. John"
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CJ Shawn

November 6, 2024

1  out of  5
rating by CJ Shawn
"If you are looking for someone who shows some cares about explaining the reason the insurance has raised significantly, don't call and talk with this agency. The "reasons" that I was given by the lovely female (ha! ha!) talking with me were the usual . . "it's inflation, cars a more complicated, we had COVID, it is the fault of all of those other drivers, yada yada. Somehow, there needs to be a change in how insurance company's can empty your pocket. Paying over $2000 annually for vehicle insurance is a very sad thing to see. Very condesding . . ."
We responded:
"Carol, this is John the agent. Thank you for your feedback however I pride myself in the type of service we offer to our clients. (See all the other 5 Star reviews.) Premium rates are set by underwriters, not the agent or the agency. The continued increases, across the entire industry, are frustrating. There are varying factors that go into assessing risk profiles for any policy. Lisa, my manager, shared with me that you hung up on her while she was trying to explain how rates are determined. We at the agency level have ZERO discretion over how rates are determined. I personally would offer the opportunity to address your concerns regarding our insurance services or offer what has contributed at an industry level to rates overall. I would talk with you to listen and see if I can further explain how rates work. "
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Aaron Dietz

November 4, 2024

5  out of  5
rating by Aaron Dietz
"Wonderfully helpful and always friendly staff--so great to work with them!"
We responded:
"We appreciate your review Aaron! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hannah Gwazdauskas

October 31, 2024

5  out of  5
rating by Hannah Gwazdauskas
"I always have a great experience with our agent, Lisa. She is quick, efficient and so friendly. Thank for all you do!"
We responded:
"Hannah, thank you for your nice review! This is john, your agent and I would echo your remarks about Lisa as she is very friendly, knowledgeable and goes the extra mile for our clients. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Connor Farrand

October 15, 2024

5  out of  5
rating by Connor Farrand
"John and Lisa are an amazing team! They are diligent and go above and beyond to get every customer the best possible deal. Excellent communication and customer service all around."
We responded:
"Thank you for taking the time to share your thoughts Connor! With your recent move we appreciate your patience in helping us get you the proper coverage. And I recall we saved you a few dollars!! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sharon Pierce

October 9, 2024

5  out of  5
rating by Sharon Pierce
"State Farm in Edmonds is wonderful to work with. Lisa is a "gem". She has gone out of her way to assist me. I am very appreciative of her quick response. Thank you Lisa."
We responded:
"Sharon, thank you for your 5-star review and your nice comments about Lisa! She has been with me since the opening of my agency and she continues to show how much she cares about taking care of our clients. My State Farm team and I are happy to be of assistance."
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Doug Dreher

September 27, 2024

5  out of  5
rating by Doug Dreher
"John and Lisa have been terrific with our insurance policies. They are informed, diligent and responsive, plus great to work with!"
We responded:
"Doug, not sure how your review slipped through the cracks but I am just seeing this. I pride myself in being timely with my replies so again, not sure. You and I worked months on various coverage options. Helping you with answers and options actually made me better as we did go through many options. In the end I knew that if we could deliver that my agency would have a wonderful, lasting relationship with you and your family. Thank you again for your kind words. Warmly, John"
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Julie Stingley

September 5, 2024

5  out of  5
rating by Julie Stingley
"John and has team have been amazing to work with. I have taken over as POA for my Dad and they have assisted me in handling his account by providing great service and pricing. I highly recommend them!"
We responded:
"Julie, it's people like your Dad and now you his family that make this role as an agent so enriching. We can get insurance anywhere--like online but without the personal touches that I instill in my culture here, insurance is just....a transaction. I am so glad we were able to get everything set up to help you manage your family's affairs. Thank you again for the words. John"
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Bryce Buri

August 10, 2024

5  out of  5
rating by Bryce Buri
"John and his team were fantastic to work with for switching over my home, car and umbrella insurance policies to State Farm. I’m thoroughly impressed with his expertise and commitment to value added products. Thank you so much for your explanations and time helping me manage my insurance. Highly recommend!!"
We responded:
"Thank you for the nice words Bryce. Explaining and taking time to go over options, in my view, is something anyone deserves. Insurance isn't easy so taking time is necessary for anyone to feel comfortable with what they are getting for their protection. Thank you again!!"
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John Phillips

August 9, 2024

5  out of  5
rating by John Phillips
"We left State Farm thinking we could find a less expensive coverage but we were mistaken and now we are back with the best and honest agent. Thank you again John"
We responded:
"So happy to have you two back John! Thank you for the kind words and this may not always be the case but I am glad that you thought of me and State Farm when the carrier you left us for just didn't quite give you what you had hoped. Welcome back my friend."
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Michael Furby

August 1, 2024

5  out of  5
rating by Michael Furby
"Very welcoming, professional, and knowledgeable agents. We are always satisfied with the services they provide. And we really enjoyed talking with them. Thank you!"
We responded:
"Michael, thank you for the words! It was great getting to know you and Tina to discuss...life and how best to protect you and your loved ones."
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Manny Bhatti

July 5, 2024

5  out of  5
rating by Manny Bhatti
"Very friendly staff and very very helpful"
We responded:
"Thank you for your words Manny....we try to be exactly this way!! Cheers!"