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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura C

May 6, 2026

5  out of  5
rating by Laura C
"John Schmick and the team were not only responsive and professional but also truly kind and supportive throughout our claim, which was a stressful and uncertain time.
From the start, they took the time to really listen, answer my questions with patience, and explain each step clearly so we never felt left in the dark. They stayed on top of the details, were persistent in getting clear answers, and advocated for the right resolution. Just as importantly, they continued to follow up and check in until everything was settled the way it should be. Their empathy, thoroughness, and steady communication made a difficult process feel much more manageable, and we are sincerely grateful. We highly recommend their services!"
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Mel 66

April 17, 2026

5  out of  5
rating by Mel 66
"Great customer service from the new agent and staff that took over the office when our previous agent retired. During policy setup on a new vehicle, Lisa was also proactive on fixing some overlooked needed updates on other policies we hold which resulted in our rates being lowered and refund checks being issued. Thrilled with the process from start to finish! Recently moved out of the area and had been thinking about changing locations but have now decided to keep our policies with this agent going forward."
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michael glenn

March 12, 2026

5  out of  5
rating by michael glenn
"We have had State Farm for many years and have gone through several agents in that time, but John was one of the best. He was super helpful when we moved and had transfer insurance to a new house, etc. His team in the office is always a pleasure to work with and very quick to respond to calls and emails. We are out of state now and will miss working with John and his team"
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Tricia Edmonds

March 6, 2026

5  out of  5
rating by Tricia Edmonds
"Lisa B. was very helpful is sorting out issues with my daughter's insurance for her truck."
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Sam Sanders

February 18, 2026

5  out of  5
rating by Sam Sanders
"I can’t say enough good things about this whole team! We had a car stolen and Lisa, Krista, and crew were there every step of the way. Fantastic service :)"
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Duane Revell

February 4, 2026

5  out of  5
rating by Duane Revell
"Every person that I dealt with was very professional and interested in what I was asking and saying. I am impressed."
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Jennifer Redinger

December 31, 2025

5  out of  5
rating by Jennifer Redinger
"Great customer service both with their office and from the State Farm representatives over the phone when I’ve had car issues on the road. I’ve been a State Farm customer since 1987."
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Melissa

December 27, 2025

5  out of  5
rating by Melissa
"5 stars for Andrew at State Farm! Amazing service, great rates, and truly caring team. Highly recommend!"
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Mr7Reality

December 24, 2025

5  out of  5
rating by Mr7Reality
"I was treated well by them and their coverage"
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Kay

November 26, 2025

5  out of  5
rating by Kay
"Great service & even better people. I hope to continue working with this agency."
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Sergio

November 11, 2025

5  out of  5
rating by Sergio
"Andrew helped us save by switching our insurance. He was very knowledgeable and clearly helped my wife and I by answering all of our questions!

Thank you Andrew"
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Kathlyne

November 6, 2025

5  out of  5
rating by Kathlyne
"Krista was amazing, she got me the best quote for auto and home insurance after looking for weeks. The quote was quick and signup has been a breeze. She was professional and answered all the question I asked and even explained everything in depth. The professionalism and patience she showed was amazing."
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karen c

November 2, 2025

5  out of  5
rating by karen c
"Mr. Schmick's colleague, Lisa BURNETT provided exceptional customer service. (I made a mistake on her last name in a previous review- my apologies Lisa!)
I would wholeheartedly recommend Lisa when discussing insurance.
She provided excellent follow up and attention to detail.
RC"
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Tom Nicholson

October 31, 2025

5  out of  5
rating by Tom Nicholson
"John and Lisa at State Farm have provided our family with great 5 star service for many years and we have appreciated the expert advise, competitive rates, and pro-active response to our inquiries involving life, auto, home, and other insurance needs."
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Robin Wright

October 26, 2025

5  out of  5
rating by Robin Wright
"Andrew was great to work with! He helped us transfer all our coverages from Florida to Washington and provided excellent input to help avoid issues during the transfer and save us money. Minimal effort required on my part and great communication!"
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Audrey Montanez

September 20, 2025

5  out of  5
rating by Audrey Montanez
"Andrew at State Farm provided outstanding service! We’re new in town, and he really took the time to listen to my needs and guide me through all the details. Highly recommend!"
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Jason Volden

September 16, 2025

5  out of  5
rating by Jason Volden
"Lisa is the BEST OF THE BEST. She is so nice and helpful"
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Nancy Ramirez

August 19, 2025

5  out of  5
rating by Nancy Ramirez
"Customer service is always the best. Good prices and great coverage. Im extremely happy with state farm"
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Judy Brinks

August 19, 2025

5  out of  5
rating by Judy Brinks
"5 stars is just a number... we've been State Farm people for a long long time. Reason for that? The people that answer the phones and when you call after hours and give them a hint of what you need help on --you get an email back -- not in the middle of the next day or late in the day, it's first thing in the morning.
Thank you, John and Lisa"
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Kathie Schindler

July 22, 2025

5  out of  5
rating by Kathie Schindler
"Kudos to the John Schmick State Farm office in Edmonds! John Schmick and Lisa Burnett have been so very helpful this past month in assisting my family with a couple of different insurance needs that came up. We are so appreciative of their time and efforts!"
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Patti Greene

July 2, 2025

5  out of  5
rating by Patti Greene
"When our brand new van we waited 3 years for was hit when parked & knocked 19 ft back, John &Lisa were there for us every time we had a question or problem. Because of the damage that could not be seen until the body shop started taking it apart, it was 9months before we found out our long awaited van was found to be a total loss. Lisa always got the answer to every question we had throughout this very stressful time. We feel that both John & Lisa are not just our local State Farm people but friends that you can ask & always get honest answers & help from. I would rate them as excellent in both service & caring about their clients."
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Diana Moser

June 28, 2025

5  out of  5
rating by Diana Moser
"Had to call this agency for some information and was assisted by the service manager, Lisa. She was very knowledgeable and was able to provide the information quickly. Lisa and John were so nice and pleasant to do business with."
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Bar Shirtcliff

June 12, 2025

5  out of  5
rating by Bar Shirtcliff
"Fantastic customer service. I’m buying a new home confident that it’ll be adequately insured - one less thing to worry about!"
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Heidi Perkins

June 2, 2025

5  out of  5
rating by Heidi Perkins
"Andrew was incredibly helpful when I was looking for new coverage. He went through an in depth analysis of what State Farm offers and how it compares to my current coverage. He gave great recommendations and was incredibly timely/efficient!"
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B Caples

May 30, 2025

5  out of  5
rating by B Caples
"Exceptional Customer Service and very responsive!!!"