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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Pierce

Sharon Pierce

October 9, 2024

5  out of  5
rating by Sharon Pierce
"State Farm in Edmonds is wonderful to work with. Lisa is a "gem". She has gone out of her way to assist me. I am very appreciative of her quick response. Thank you Lisa."
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Doug Dreher

September 27, 2024

5  out of  5
rating by Doug Dreher
"John and Lisa have been terrific with our insurance policies. They are informed, diligent and responsive, plus great to work with!"
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Julie Stingley

September 5, 2024

5  out of  5
rating by Julie Stingley
"John and has team have been amazing to work with. I have taken over as POA for my Dad and they have assisted me in handling his account by providing great service and pricing. I highly recommend them!"
We responded:
"Julie, it's people like your Dad and now you his family that make this role as an agent so enriching. We can get insurance anywhere--like online but without the personal touches that I instill in my culture here, insurance is just....a transaction. I am so glad we were able to get everything set up to help you manage your family's affairs. Thank you again for the words. John"
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Bryce Buri

August 10, 2024

5  out of  5
rating by Bryce Buri
"John and his team were fantastic to work with for switching over my home, car and umbrella insurance policies to State Farm. I’m thoroughly impressed with his expertise and commitment to value added products. Thank you so much for your explanations and time helping me manage my insurance. Highly recommend!!"
We responded:
"Thank you for the nice words Bryce. Explaining and taking time to go over options, in my view, is something anyone deserves. Insurance isn't easy so taking time is necessary for anyone to feel comfortable with what they are getting for their protection. Thank you again!!"
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John Phillips

August 9, 2024

5  out of  5
rating by John Phillips
"We left State Farm thinking we could find a less expensive coverage but we were mistaken and now we are back with the best and honest agent. Thank you again John"
We responded:
"So happy to have you two back John! Thank you for the kind words and this may not always be the case but I am glad that you thought of me and State Farm when the carrier you left us for just didn't quite give you what you had hoped. Welcome back my friend."
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Michael Furby

August 1, 2024

5  out of  5
rating by Michael Furby
"Very welcoming, professional, and knowledgeable agents. We are always satisfied with the services they provide. And we really enjoyed talking with them. Thank you!"
We responded:
"Michael, thank you for the words! It was great getting to know you and Tina to discuss...life and how best to protect you and your loved ones."
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Manny Bhatti

July 5, 2024

5  out of  5
rating by Manny Bhatti
"Very friendly staff and very very helpful"
We responded:
"Thank you for your words Manny....we try to be exactly this way!! Cheers!"
Profile photo of Jennifer Winter

Jennifer Winter

June 19, 2024

5  out of  5
rating by Jennifer Winter
"They're the best because Lisa is always so responsive to questions and to turning on and off my insurance when I come into town."
We responded:
"Jennifer, I am appreciative of your words and how you feel you are treated with any of your requests and needs. Thank you again."
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Holly Dublin

May 25, 2024

5  out of  5
rating by Holly Dublin
"John is a gentle giant in every sense of the phrase - on the work front and on the personal front. While being hugely personable he gets to the bottom of what needs to happen and gets it done!"
We responded:
"Holly, your words are special--thank you. I am so happy I was able to meet you and Gerry and we could finally take care of your business all the way from Africa. Be safe out there and I'll look forward to seeing you again soon (perhaps)!"
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Ann Gread

May 16, 2024

5  out of  5
rating by Ann Gread
"Just moved to Edmonds from CA. Have been a State Farm client for over 30 years so wanted to stay with them for new home owners and auto. Worked with Lisa. Was an excellent experience. Lisa was knowledgeable, professional and welcoming. She helped me with an umbrella policy as well. Totally recommend."
We responded:
"Ann, thank you for the nice words, especially about Lisa. It was nice to meet you when you stopped in. I am happy to hear that we were able to make this seamless for you. Welcome to my agency family!!"
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Nicholas Sweers

May 14, 2024

5  out of  5
rating by Nicholas Sweers
"Thoughtful, accessible, good counselor"
We responded:
"Appreciate the review Nick--you were great to work with!"
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Jessica Zimmerman

May 14, 2024

5  out of  5
rating by Jessica Zimmerman
"Fast replies, very friendly and a pleasure to work with."
We responded:
"It was a pleasure to work with you to take care of your protection needs. Thanks again for your words!"
Profile photo of Uriel Pinon

Uriel Pinon

April 16, 2024

5  out of  5
rating by Uriel Pinon
"Great experience! Questions answered promptly and no hassle switch over from previous insurer!"
We responded:
"We strive to make transitions as seamless as possible, so it is nice to see that your experience was a positive. Thank you again for your faith in us!"
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Greg Fazzio

March 20, 2024

5  out of  5
rating by Greg Fazzio
"John is knowledgeable, detailed and spent the time getting to know me and my family’s needs. I had a ton of questions and my situation was not totally normal. John spent the time to work different scenarios to give us the best coverage for the best price. I would highly recommend John especially if the insurance world feels like a foreign language, he will help guide you with patience and arm you with the knowledge so that you can feel good about your coverage and decisions made. There are a ton of people in the insurance industry, John is one of the good ones."
We responded:
"Wow, thanks for the nice words Greg. My office does take this approach as it would be too easy to simply race through to get policies in place. Insurance is important yet even I didn't fully understand it until I got on the agent's side of the table. You were truly a joy to work with. Thanks again!"
Profile photo of Scott Baker

Scott Baker

March 19, 2024

5  out of  5
rating by Scott Baker
"John gave excellent service and helped me through every step of the process in changing my auto, home, and umbrella insurance to State Farm. To my amazement, I’m saving hundreds of dollars a year and getting better service! I"
We responded:
"Thank you for the review Scott, we truly appreciate it. I believe that insurance isn't always easy to understand so my goal is to also educate and ensure that my clients understand that price is only one factor. Thanks again!!"
Profile photo of Tim Lord

Tim Lord

March 14, 2024

5  out of  5
rating by Tim Lord
"My wife Lynda and I hit it off immediately meeting John and Lisa last Friday in their amazing new office in downtown Edmonds, overlooking the ferry dock with the stellar panoramic view of the sound and the Olympic Mountains. What a wonderful venue to conduct business. We have never had a more pleasant time writing up a car insurance policy. Both John and Lisa made us feel warm and taken care of. We left their office not only feeling confident about our new policy, but we felt we gained a couple top notch friends. Hopefully we will never have to meet under crash conditions, but definitely for beers and pizza! Skol!"
We responded:
"Thanks to you both for the nice review, but also in accepting that we feel the same about the clients we bring into our agency family. Looking forward to "not" meeting under crash conditions! Thank you again for your trust in State Farm and in my agency!"
Profile photo of David Britton

David Britton

February 26, 2024

5  out of  5
rating by David Britton
"I have found Lisa and John Schmick agency to be very efficient and responsive."
We responded:
"David, thank you for the nice words. We try everyday to deliver on the promise we and State Farm stand behind. It's also nice to do business with nice people like you. Cheers!"
Profile photo of Richard Nakamoto

Richard Nakamoto

November 9, 2023

5  out of  5
rating by Richard Nakamoto
"John Schmick’s assistant, Staci Hutchinson is the best. She is courteous, efficient and she gets back to you promptly. She provides the personalized service that we want and need; something that is lacking when dealing with the big companies."
We responded:
"Hello Richard, thank you for the nice comments, especially about Staci. It warms my heart to know that my team takes care of all of you who do have a choice in who you do business with. There are many things we can't control but how we treat people is what matters and is our choice. That is the culture in my agency, so again thank you for noticing and sharing your thoughts and experience. Warm regards. John"
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sonnyz73

October 25, 2023

5  out of  5
rating by sonnyz73
"Very helpful staff! Thank you always John, Lisa for taking care of our vehicles! Best of luck for this last quarter of 2023."
We responded:
"Sonny...or Santiago, so happy we were able to help you, and yes Lisa and the rest of the team are here to help. The one thing we can control is how we treat others so it warms my heart to know that we are doing just that. Thanks for the kinds words! --John"
Profile photo of Lee Grove

Lee Grove

October 20, 2023

5  out of  5
rating by Lee Grove
"I had a situation that required “wizardry” & magic… John and his team made it happen! Very grateful— thank you John 🙏🏼✨"
We responded:
"Lee, thanks for the kind words. Perhaps it's all the Harry Potter movies I watched with my kids, perhaps learning a few swipes of a wand! As you and I discussed, I don't think much is not able to be figured out, just takes some tenacity and a special bit of magic when needed. You are a joy to work with...thanks again for being you!!"
Profile photo of Hoa Nguyen

Hoa Nguyen

October 14, 2023

5  out of  5
rating by Hoa Nguyen
"Staci Hutchison is SUPER nice and she helped for finding good insurance for my car and my short term disability. I am very pleased with her service and I will try to refer my friends and family to her."
We responded:
"Hello Hoa, I appreciate your words and especially your sentiments about referring your "people" to us. I usually reply back to these reviews within a day or two, so not sure how yours slipped through the cracks. Regardless of my timing, the one thing we can control is our attitude and how we treat people. I appreciate that you experienced this inside the culture I am entrusting with our team. Thank you again."
Profile photo of Joey

Joey

October 13, 2023

5  out of  5
rating by Joey
"Staci is fantastic! She made it super easy to set up my auto insurance, and even pointed out that my previous coverage was higher than it needed to be. She's always very friendly and helped me lower my rate significantly."
We responded:
"Joey, thanks for your nice words especially about Staci. She is a great resource for helping have the "right" coverage and it always helps when the pencil gets sharpened! Thanks for your faith is State Farm and in this agency. --John"
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john Schuler

October 12, 2023

5  out of  5
rating by john Schuler
"I was with Gary Ayers at this location previously. I had policies with him for over 40 years and those continue on. The new crew is excellent and I was immediately impressed with their professionalism and ability to answer any questions I had in our most recent transaction."
We responded:
"Hello John, I was happy to hear that everything progressed for you two as you ventured into your new life. Thank you for the nice comments. I do realize that you all have a choice in who you do business with, and last November when I was entrusted with caring for Gary's clients, the one thing I can control is how we treat people. We are here for you when you need us. Thanks again for the nice words."
Profile photo of Joel Hadfield

Joel Hadfield

October 9, 2023

5  out of  5
rating by Joel Hadfield
"His staff were very helpful and John interacted in a professional"
We responded:
"Thanks for the comments and review Joel. It's always a fun adventure when you stop by the office--love your stories!!"
Profile photo of Jackie Thomas

Jackie Thomas

October 6, 2023

5  out of  5
rating by Jackie Thomas
"Meet John Schmick and his staff last year during our HOA renewal. All have been knowledgeable and very friendly which is rare these days. I highly recommend John Schmick Agency."
We responded:
"Jackie, thank you for the very nice words about my agency and especially about my team. I usually like to respond to reviews, within a day or two of receipt, but somehow this slipped through the cracks. I realize that you have a choice in who you allow to protect you and your needs. The one thing we can control is how we conduct ourselves both personally and professionally. Happy to have you as part of our agency family!"